About us
NOORWE lighting company is located in beautiful suburb of the West Lake – Lin’an, Hangzhou. It is a comprehensive lighting service company integrating R & D,production, sales and service.
In order to improve the light environment and aesthetics of social families, the company focuses on the LED lighting business. Adhering to the business philosophy of “quality priority, service first, customer orientation, integrity management”.
Our main business are LED light source products (LED filament lamps, retro decorative bulbs, conventional LED bulbs and other finished products and SKD parts),panel lights , Fluorescent lamp, solar flood light, wall lamp, night light and other lighting products. At the same time, on this basis, we can help customers to purchase various semi-finished products and finished products, provide brand OEM production , custom production of online store products, develop new products together, provide technical guidance for related lighting products, and other services.
If you give me trust once, I will give you more surprises. If you have lighting needs , please cooperate with us for win-win.
Best Customer Service
We value our relationship with every one of our customers, so our professional customer service team is always available to help you. As we are constantly adding new products, all of our staff are fully trained in the latest trends and offerings. A dedicated live chat service is available for all your inquiries to give you an instant response. Your satisfaction is and will always be our top priority.
FAQ
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Q1. Are you a factory or trading company?
A: We are a professional manufacturer that focus on making led filament bulb for more than 8 years.
Q2. How do you offer samples?
A: We offer free samples in certain quantity and delivery within 7-10days.
Q3. What is your delivery time?
A: Sample order: 7-10 working days .
Mass order: 30-35 days after 30% deposit received.
Q4. What is your payment term?
A: Payment shall be 30% deposit by TT, balance against copy of B/L,or L/C at sight.
Q5. What is your warranty?
A: We offer 2 year warranty.
Q6. What’s the order process?
A：
a. Inquiry—provide us all clear requirements.
b. Quotation—official quotation form with all clear specifications.
c. Printing file— PDF, Ai, CDR, PSD, the picture resolution must be at least 300 dpi.
d. Sample confirmation—digital sample, blank sample without printing or hardcopy.
e. Payment terms— TT 30% in advanced, balanced before shipment.
f. Production—mass production
g. Shipping— by sea, air or courier. Detailed picture of package will be provided.
Q7. What is your MOQ?
A: Usually our MOQ is 3000pcs, but we also accept sample order for trial.
Q8: Can your factory make the lights based on customers’ design?
A: Yes, OEM and ODM service are available, we have professional designing team.
Q9：How can NOORWE sales representative help the customer?
A: Customer can reach our sales representative if you want to receive digital catalogues, ask for price quotation, seek technical support and business opinions, or asked for samples.
Q10： What are the strengths of NOORWE products?
A:NOORWE has 8 years of experience in lighting industry. We have well developed connections with suppliers in qualified LED components. Our sizable plants and skilled workers maintained the production capacity while our product quality is guaranteed with 2 years warranty. We have obtained CE, RoHS certification to easy export barriers. With good production designs and top notch after-sale service, NOORWE is certainly a best choice of LED suppliers.